Robo Router Support understands the significance of information privacy and thus, always stays dedicated to maintaining the much-needed security of your personal as well as other information that you share with our technician.
Besides this, we also do not hold any policy of sharing or selling customer’s information.
- Whenever any information is asked from the user- its causes is explained earlier.
- We collect all users’ data by lawful means and seek only necessary information.
- In fact, the data collected from user is accessed only for the purpose it is mentioned and defined.
- We use a specially designed security safeguards that allow only the authorized person to access your information that too, as per the data’s sensitivity level.
- Besides an authorized individual, only the user can access his/her information to ensure the data is complete and true to one’s knowledge.
Information We Collect
- Users need to provide their personal ID or other relating information to the technician, as requested. Some of this information may include name, email address, postal code, Personal ID, and contact number for future purposes.
- While availing Tech support service, you may even need to share some device-related information for instant and effective technical assistance. This part of the info may include your device model and version number, hardware configuration, system data registry, and error tracking files.
- The card detail for billing purposes are saved at no time or cost and is solely used in your presence for one-time transaction purpose.